Ropes Courses, Inc. provides each customer with quality products and services for optimal success to operate their new attraction. This includes supplying new or replacement equipment when necessary.
Brand new sling line assemblies, harnesses, track block-offs, and more can be purchased directly from Ropes Courses, Inc. A product sales staff person would be happy to assist you if there is something you think you need for your course.
The option to purchase new elements is also available. New elements can be purchased to create variety on the ropes course or when old ones become worn. The engineering department is constantly creating new, innovative and fun elements to give customers many options to choose from.
All sling lines have replacement parts that can be purchased as they undergo wear and tear as time goes on. Items such as split pucks, double cable sleeves, sheaves, collars, and more can all be purchased through Ropes Courses, Inc.
For equipment inquiries about quotes, orders, or returns please contact our product sales department by phone or email at email@example.com. A product sales staff person will respond to your inquiry within 48 hours.
All orders are processed and shipped right away. An element measurement form must be completed when ordering new elements.
New Supplier Form
If you are interested in becoming a new supplier for Ropes Courses, Inc. please fill out the form and send to firstname.lastname@example.org.
Returning Defective Equipment
Customers may return both warranty and non-warranty items. A 1-year warranty is offered on all hardware for defects or abnormal wear. If you have questions regarding a return, please contact the product sales department with pictures, and they will advise. When a product is ready to be returned a Ropes Courses, Inc. representative will provide you with an RMA number for you to ship the item to us. Then the repaired equipment or replacement item will be shipped back to you. Please note that if the return is not a warranty return, time/materials/shipping will be charged.
Please fill out the damaged equipment tag information and attach it to the item that is being returned to Ropes Courses, Inc.